TITLE
Title
RECOGNIZE METRO-911 EMPLOYEES FOR 2022 STATE ACHIEVEMENTS
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SPONSOR
Sponsor
Commissioner Kay Cashion
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BACKGROUND
Background
Guilford Metro 9-1-1 employees are being recognized for their 2022 State and local achievements.
Each year, in April, most Public Safety Answering Points (PSAP) across the state celebrate National Telecommunicator Week the second full week of April. Prior to this time, nominations are accepted statewide for awards in various categories relevant to the PSAP. Nominations are sent to other PSAP professionals across the state to be voted on, and the winners are announced prior to the celebratory week. The North Carolina Public Safety Communications Conference is held each year in May. Nominations for Statewide award categories are accepted for the NC chapters of the National Emergency Number Association (NENA) and the Association of Public Safety Communications Officials (APCO), and winners are selected from all nominations that come in from across the State. Guilford Metro 9-1-1 was honored to have received four state awards in May 2022.
Guilford Metro 9-1-1 also awards employees in their department every year who are nominated by their peers. This year, two employees have been awarded Support Person of the Year and Rookie of the Year.
Below is a list of all employees who have received state and departmental awards in 2022.
North Carolina APCO Awards
Radio Technician of the Year- Keith Hayes
Keith Hayes has always had a passion for radio technology and worked closely with our Technical Services Division (Radio Shop) in developing positional layouts on the MCC7500 screens. A few years ago, a position became available in the Radio Shop, and Keith applied. Keith was selected for the position, and made the transition to Radio Specialist Electronic Process, better known as Radio Technician. With Keith’s knowledge of the workings on the Communications Center, he has been instrumental in streamlining processes, creating c...
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