Guilford County
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File #: 2019-339    Version: 1 Name:
Type: New Business Status: Passed
File created: 8/6/2019 In control: Board of Commissioners
On agenda: 9/19/2019 Final action: 9/19/2019
Title: ADD ANIMAL SERVICES POSITIONS TO SUPPORT SHELTER OPERATIONS
Attachments: 1. Animal Shelter Recommended Staffing Cost Projections - Sep 2019.pdf
Date Ver.Action ByActionResultAction DetailsMeeting DetailsVideo
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TITLE
Title
ADD ANIMAL SERVICES POSITIONS TO SUPPORT SHELTER OPERATIONS
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SPONSOR
Sponsor
Jorge Ortega
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BACKGROUND
Background
Guilford County Animal Services is requesting the addition of five new positions and funding for contract security at the shelter to support operations and improve the security/safety of staff and patrons. These positions are anticipated to cost an additional $90,147 annually ($67,610 in FY 2019-20) including reductions from contract services (Malachi House, est. $305,000) and the reclassification of an existing FTE.

The new positions requested are:
1) One Shelter Veterinarian ($81,436 annually) to provide additional medical treatment capacity and 7 days / week medical coverage; this additional veterinary medical capacity is anticipated to reduce the amount the shelter spends for outside medical services, especially for initial evaluation and treatment of animals brought into the shelter, and maintain the current level of care provided.
2) One Customer Service Manager ($58,563 annually) to provide additional management coverage for customer service functions including adoption and checkout as well as opening and closing the cashier stations, assisting other staff, and generally ensuring a high-quality customer experience. Currently, other managers must work significant additional hours to ensure coverage when the shelter is open to the public and are beyond their capacity.
3) One Senior Office Specialist ($47,926 annually) to provide administrative office support for current staff including assisting with tracking and receiving orders, managing invoices and other payments, receiving public payments for animal control citations, and generally provide additional administrative support capacity for the shelter.
4) One Foster/Placement Coordinator ($44,704 annual) to improve placement and management of animals in foster care. Currently foster availability exceeds the capacity of current staff to place and manage animals ...

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