TITLE
Title
CONSIDER WASTE INDUSTRIES’ PROPOSED SOLID WASTE AND RECYCLING COLLECTION FEE INCREASE AND RENEWAL OF GUILFORD COUNTY SOLID WASTE COLLECTION LICENSE (INCLUDING MINIMUM CUSTOMER SERVICE PERFORMANCE STANDARDS) EFFECTIVE JULY 1, 2019 THROUGH JUNE 30, 2022
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SPONSOR
Sponsor
J. Leslie Bell (Clyde Harding)
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BACKGROUND
Background
Waste Industries has requested an approximate 40.27% increase to its current solid waste collection rate from $18.50/month/household to $25.95/month/household for once per week trash, $34 per month for twice per week trash collection and $28.50 per month for once per week trash collection for backdoor service. All proposed rates also include recycling collection every other week and a fee for a 96-gallon vendor-provided container for trash and recycling. Waste Industries’ current hauler license was approved by the Board of Commissioners on December 7, 2018 and is effective from January 1, 2018 through Dec. 31, 2022 at its current rate of $18.50. Collection vehicles were inspected in October 2017 and were found to be in good operating condition. Waste Industries’ letter of request is attached.
Current fees charged by other haulers approved for solid waste and recycling collection (including the recently-approved fee increase by the Board of Commissioners at its June 6, 2019 Regular Meeting for Republic Services) is also attached.
Approval of this request would also require Waste Industries to adhere to performance standards (a/k/a Customer Bill of Rights, attached) as referenced in the Guilford County Solid Waste Ordinance. Performance standards will be attached to both the hauler application and provided as part of the hauler license (both attached), if approved. While the County can adopt uniform performance standards “across the board” for all of its licensee haulers, the Board of County Commissioners does reserve the right to adjust performance standards, as deemed appropriate, from hauler to hauler while bei...
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