Legislation Details

File #: 2026-482    Version: 1 Name:
Type: Presentation Status: Agenda Ready
File created: 10/28/2026 In control: Board of Commissioners
On agenda: 11/18/2026 Final action:
Title: HHS - DSS & CHILD SUPPORT MANDATED PERFORMANCE MEASURES
Attachments: 1. MOU Update 1st Quarter FY27, 2. Dashboard_Quarterly MOU_Med Benchmark Results_July August September_2026, 3. Quarterly Med Benchmark Results_July August September 2026, 4. Quarterly MOU Benchmark Results_July August September_2026
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TITLE

Title

HHS - DSS & CHILD SUPPORT MANDATED PERFORMANCE MEASURES

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SPONSOR

Sponsor

Sharon Barlow, Social Services Director

Rosanne Wiley, Child Support Director

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BACKGROUND

Background

Guilford County signed an annual written agreement with the North Carolina Department of Health and Human Services for all social services programs, excluding medical assistance (Medicaid).   This agreement required both Social Services and Child Support to meet specified performance and growth measures. The goal of the annual agreement is to support the provision of the consistent quality of services that ensure the safety, health and well-being of children, adults and families served across North Carolina.

 

This update will be provided quarterly to keep the Guilford County Board of Commissioners informed of Guilford’s progress. The attached results represent data for the months of July 2026 - September 2026.

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BUDGET IMPACT

Budget Impact

NO ADDITIONAL COUNTY FUNDS REQUIRED

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REQUESTED ACTION

Requested Action

Receive quarterly data regarding the mandated performance measures as outlined in the Memorandum of Understanding between Guilford County's DSS & Child Support departments and NCDHHS.

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