TITLE
Title
HHS-SOCIAL SERVICES NEUROAGILE LEADERSHIP & WORKFORCE ALLIES 4 OUTCOMES CONTRACT APPROVAL
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SPONSOR
Sponsor
Sharon Barlow
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BACKGROUND
Background
In February 2024, Guilford County entered into contract with NeuroAgile Leadership & Workforce Consulting, LLC (dba Allies 4 Outcomes) to further enhance child welfare practice and leadership skills within the division. This initiative was endeavored in direct response to the Corrective Action Plan (CAP) imposed by the North Carolina Department of Health & Human Services (NCDHHS). The goal of the partnership has been to improve overall child welfare service delivery within the organization with two specific outcomes: 1) strengthen safety planning practices and continuous quality improvement processes, and 2) enhancing supervisor and manager skills to better promote the transfer of learning to practice for social workers.
Guilford County HHS-DSS plans to continue to work with Allies 4 Outcomes to develop a Sustainability Plan to ensure performance outcomes continue to trend favorably. To date, Allies 4 Outcomes has managed to successfully accomplish the goals set before them by Guilford County through the use of targeted group and one-on-one learning sessions, coaching, practice application of policy to decision-making and case trajectory, field/in-office observation, evaluation, and feedback loops.
On April 23, 2025, the NCDHHS formally confirmed that Guilford County HHS-DSS - Children’s Services Division has successfully completed all requirements of the CAP. This accomplishment reflects the unwavering dedication and tireless efforts of our staff and their steadfast commitment to improving outcomes for children and families.
Key achievements include:
· Backlogs reduced: Cases open 120+ days decreased from 387 to 95
· Safety planning strengthened: Adequate Safety Assessments increased to 89%
· Ongoing contacts significantly expanded: Now reaching 80% of required contacts
· Supervision enhance...
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