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Guilford County
File #: 2025-248    Version: 1 Name:
Type: Presentation Status: Agenda Ready
File created: 4/17/2025 In control: Board of Commissioners
On agenda: 5/15/2025 Final action:
Title: DHHS - DSS & CHILD SUPPORT MANDATED PERFORMANCE MEASURES
Attachments: 1. Child Support MOU (3rd QTR) FY 25, 2. MOU Requirement Informational Grid, 3. Quarterly MOU Benchmark Results_January February March_2025, 4. Quarterly Med Benchmark Results_January Feburary March 2025
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TITLE

Title

DHHS - DSS & CHILD SUPPORT MANDATED PERFORMANCE MEASURES

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SPONSOR

Sponsor

Sharon Barlow, Social Services Director

Rosanne Wiley-Hayes, Child Support Director

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BACKGROUND

Background

Guilford County signed an annual written agreement with the North Carolina Department of Health and Human Services for all social services programs, excluding medical assistance (Medicaid).   This agreement required both Social Services and Child Support to comply with meeting certain performance and growth measures. The goal of the annual agreement is to support the provision of the consistent quality of services that ensure the safety, health and well-being of children, adults and families served across North Carolina. 

 

This presentation will be provided quarterly to keep the Guilford County Board of County Commissioners informed of Guilford’s progress. The attached results represent data for the months of January - March 2025.

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REQUESTED ACTION

Requested Action

Receive quarterly data regarding the mandated performance measures as outlined in the Memorandum of Understanding between Guilford County's DSS & Child Support departments and NCDHHS.

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