TITLE
Title
DHHS-PUBLIC HEALTH INTERPRETER SERVICES
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SPONSORS
Sponsors
Anita Ramachandran
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BACKGROUND
Background
An evergreen contract with Pacific Interpreters was initiated in 2018 to provide Over-the-Phone Interpreter Services (OPI) and Video Remote Interpreting (VRI) services. These services support equitable access to public health programs for individuals with limited English proficiency.
In the past few years, the demand for these services has risen significantly. Public Health is requesting a one-year extension of the established evergreen agreement with Pacific Interpreters for a not-to-exceed annual amount of $350,000. The current contract rate remains unchanged.
The increase in total contract value is attributed to a significant rise in call volume over the past three (3) fiscal years. Average annual call volumes have steadily increased, resulting in greater utilization of interpretation services.
Fiscal Year Amount Paid
2021 $82,558.20
2022 $170,181.70
2023 $179,972.61
2024 $306,750.58
2025 $198,944.44 (thru 2/28/25)
While the contract rates remain consistent, the cumulative annual amount of $350,000 requires board approval.
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BUDGET IMPACT
Budget Impact
NO ADDITIONAL COUNTY FUNDS REQUIRED
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REQUESTED ACTION
requested action
Approve a one (1) year extension of the established evergreen agreement with Pacific Interpreters for a not-to-exceed annual amount of $350,000 and authorize an additional one year renewal for a two-year potential not-to-exceed total of $700,000.
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