TITLE
Title
THIRD PARTY ADMINISTRATOR CONTRACT AMENDMENT
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SPONSOR
Sponsor
Jason Jones
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BACKGROUND
Background
Guilford County utilizes a third-party administrator (TPA) to manage liability and workers' compensation claims on the County's behalf, until the claim is closed or transferred to another firm at the direction of the County. The County is self-insured but does carry some coverage for workers’ compensation, property, crime, employment practices, cyber, and environmental in addition to required supplemental general liability and builder’s risk coverage.
PMA Management Corporation has provided TPA and risk consulting services to Guilford County for approximately eighteen years (18). PMA Management Corporation was the successful bidder on the most recent two (2) public bids for these services in 2016 and 2021. Our current contract with PMA Management Corporation has a term beginning July 1, 2022 and ending June 30, 2025 with flat-rate annual pricing set at $63,500 for a three-year total of$190,500.
Following a review of total claims experience and optional services available, staff are recommending for Board consideration an amendment to our existing contract with PMA Management Corporation to include an additional $9,800 for PMACare24 coverage.
PMACare24 is covered under our existing contract with PMA, however the service has never been utilized and funds were not included in the current contract to cover the per-call charges. PMACare24 is a twenty-four (24) hour telephonic nurse triage hotline to provide direct access to a licensed medical professional trained in workers’ compensation. This service will be utilized to identify and direct appropriate care while also immediately handling claim intake and reporting. Each call is priced at $98.
Staff are recommending a $9,800 amendment to our existing contract with PMA Management Corporation bringing the contract total amount up to $200,300. This amendment requires Board approval as it exceeds the $200,000 threshold for County Manager approval.
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BUDGET IMPACT
Budget Impact
NO ADDITIONAL COUNTY FUNDS REQUIRED
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REQUESTED ACTION
Requested Action
Approve a contract amendment in the amount of $9,800 with PMA Management Corporation bringing their contract total to $200,300, to include PMACare24 services.
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