TITLE
Title
NATIONAL ASSOCIATION OF COUNTIES 2025 ACHIEVEMENT AWARD RECOGNITION
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SPONSOR
Sponsor
Commissioner Carly Cooke
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BACKGROUND
Background
Guilford County is proud to celebrate two departments recently recognized by the National Association of Counties (NACo) for innovative programs that strengthen services and support to our community.
First, the Health and Human Services – Department of Social Services Health Benefits Division Outreach Program was recognized for its efforts to expand access to healthcare benefits. This program is a collaborative initiative designed to reduce barriers for under served populations in applying for and maintaining benefits. Caseworkers provide on-site assistance at community partner locations in Greensboro and High Point, helping individuals experiencing homelessness and those facing transportation or internet challenges. Caseworkers attended locations in High Point and Greensboro where community partners engaged in service delivery for those experiencing homelessness and offered access to applications, review support and service needs changes as well as information on food and resources to remove barriers for those in need and qualified for Medicaid Expansion benefits, such as attainment of IDs. The Outreach Team played a critical role in connecting citizens to North Carolina’s new Medicaid Expansion program launched in December 2023, ensuring more residents received health care coverage. Their work helped Guilford County exceed the state’s average enrollment rate, with 32.4% of the county enrolled compared to the state average of 29.4%, contributing significantly to the state’s goal of 600,000 enrollees in the first year.
Second, the Small Business and Entrepreneurship Department received national recognition for its Piedmont Triad Business Collaborative, which provides resources and support to foster innovation, entrepreneurship, and economic growth in our region. By building strong partnerships and providing small business owners with the tools they need to succeed, the department is advancing Guilford County’s role as a hub for business development and opportunity. The regional collaborative helped to support events such as a Business Expo, educational summit, networking receptions, and a charitable golf classic—provide platforms for connection, learning, and growth. In Fiscal Year 2025, the initiative engaged over 700 participants, resulting in measurable business development outcomes and strengthened regional collaboration. Notably, the program's philanthropic efforts raised $175,000 to support those experiencing homelessness in Guilford County, underscoring its commitment to both economic and social impact.
Together, these awards highlight how Guilford County is delivering on its commitment to health, economic growth, and equal access to services and opportunities for all residents—ensuring both individual well-being and community-wide prosperity.
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REQUESTED ACTION
Requested Action
Recognize the HHS-DSS Health Benefits Division Outreach team as recipient of 2025 NACo Achievement Award.
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